Lithe Lashes logo
Lithe Lashes logo

All articles

Returns

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

All regular priced items are eligible for a 30 day refund period. All sale/discounted/promotional items are final sale. Items must be returned in original packaging, and unused in order to quality for refund. Please note that your original shipping c

CANCELLING ORDERS

All order ship within 24-48hrs to avoid any delays. You may cancel your order prior to it being shipped. If you have received a shipping notification, the items must then be returned to us unopened/unused in order to be eligible for refund/cancellati

HOW DO I SUBMIT A RETURN OR EXCHANGE?

Please email [email protected].

WHEN WILL I RECEIVE MY REFUND?

Refund processing is 3-5 business days. Please note that your banking institution may require additional days to process the refund.

WHAT HAPPENS IF I ENTERED THE WRONG SHIPPING ADDRESS?

If your order has not yet been shipped, please contact us immediately at [email protected]. All orders placed with an incorrect or invalid shipping address will be subjected to applicable return-to-sender fees.

WHAT HAPPENS IF I RECEIVE THE WRONG PRODUCT?

Please contact Lithe Lashes at [email protected] with your order number, as well as any information/details regarding the incorrect items you have received.

LOST OR DAMAGED PACKAGES

If your package is lost or damaged, please contact us at [email protected]